The UAE Cabinet chaired by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President, Prime Minister and Ruler of Dubai, approved the issuing of a Federal Law on Consumer Protection which comes in light of the government endeavor’s to achieve the continuous development of the legislation that affects the lives of UAE citizens and residents alike, and in a manner that guarantees the protection of consumers and stability of prices following the best practices.
The law also aims to encourage sustainable consumption and provides the necessary conditions for creating a free market where consumers are granted the right to choose freely with fair prices.
The Law encourages the creation of a code of ethics for goods and services producers and distributors.
Once issued, the law will regulate the work of suppliers, advertisers and commercial agents concerning consumer protection, control price increases under unusual circumstances.
This law also ensures the implementation of guarantees for goods and services provided by the producer or principal and regulate the e-commerce work. Besides, the law will determine the applicable penalties and grievances in this regard
Once issued, the law will regulate the work of suppliers, advertisers and commercial agents as well.
Guarantees the protection of the consumers'
stability of prices
Limits any practices that may have negative impacts on consumers and control the increase in price.
Provides adequate protection to the consumers in the light of technological advancement and accelerated growth seen by the E-commerce
Regulates the work of suppliers, advertisers and commercial agents regarding consumer protection